We try our best to send out your packages on time every day! That means all orders received before 2pm local Sydney time on a business day will be shipped out that same day! Otherwise, your order will be shipped the next business day. Please take care to fill out your full name at checkout, including first and last name to prevent any postal delays. 

• FREE Pickup from our store located at 108 Holden Street Lakemba, NSW
• FREE Standard Australian Shipping if you Spend $80 or more.
• Australia/New Zealand Standard Delivery Only $10 per order.
• Australia/New Zealand Express Delivery Only $15 per order.
• International Deliveries Flat Rate of $25 AUD
• Express International Deliveries Flat Rate of $40 AUD

Once a package has left our warehouse we have very little control over it. Street Gear is not responsible for any delays caused by the carrier, especially during high-volume periods. 

If you are not home to accept your package, the carrier will assess whether it is safe to leave. If not, a calling card will be left in your letter box detailing the steps for arranging re-delivery or picking up your delivery at the local post office.

If you have not received your package within 7 business days of placing the order, email info@streetgearonline.com.au with your Full Name and Order Number and we'll look into the matter immediately!

Please note: Street Gear is not liable for missing parcels due to errors on the customer or carrier's part.